Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital podsmall it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a mistake through your local shipping and delivery service and would certainly like to cancel your order, first check your e-mail and/or spam filter to make sure you clicked upon the correct delivery address and/or LINK. Once this offers been done, in case you are still enthusiastic about continuing, simply reply to the e mail with the information on your request and you should greatly appreciate any assistance you may possibly offer. For technical issues, you may need to contact customer service via their particular phone number: (Toll Free). Alternatively, if you have any some other questions, you may send us a good email and we will do our utmost to assist you.
Your package will arrive at your own door within more effective to ten working days. Please note that shipping times may possibly vary from a single courier company in order to another. Therefore, it is, constantly preferable to order with a reputable company. To assist ensure your bundle arrives safely, we all always advise that you sign your own parcel’s “Thanks For Sending” section in order to arrives. Your nearby delivery services are usually required to clearly display this signature bank confirmation on all sent items, which includes Element Vape items.
When your parcel has arrived at your door, you will need to collect that as soon since possible. This is normally done by simply completing a self-addressed, stamped envelope with your return address and tracking quantity. Upon arrival, ensure that your unit is totally charged and prepared to begin using this immediately. Usually do not hold out for your Component Vape product in order to warm up; it can not be stressed sufficient, especially in the case associated with rechargeable batteries.
As outlined inside the above section, when shipping to UK residents, shipping will probably be facilitated simply by certainly one of our nationwide network of courier companies, such since DPD, FED FORMER MATE or UPS : but please enable for additional costs to be used into consideration when placing your order. Customers located inside the Republic of Ireland are not authorized to purchase online. Inside most cases, consumers located within the Republic of Ireland in europe will be unable to purchase the product through the use of credit credit cards or debit cards. We all are currently going through some issues along with credit card fraud in European countries and in certain instances, payments made making use of these methods might be declined or perhaps reversed. In addition, all deliveries to EU customers may be controlled by taxes and import responsibilities.
Whenever shipping internationally, please note that traditions procedures are incredibly time-consuming and often require the help of a great independent customs agent. In the situation of an brought in product, delivery periods will be reliant on your courier’s international delivery service and transit periods may greatly surpass our internal shipping estimates. If you are unsure of expected transit times, please make contact with us immediately. Global orders will typically arrive within three to five business days following payment has already been received.
For those questions relating to this matter, you should note that questions should be aimed towards our business headquarters. Should you need to make changes or inquire regarding our services inside general, you could do so in anytime during company hours, Monday through Friday, except Sunday, Wednesday, and Thursday night. Should you have got any other concerns, you can either contact our customer service team or perhaps one of the sales representatives in the main office. If you prefer to location your order on the internet, you are welcome to visit our website and follow the particular simple instructions offered. All billing and ordering information may be provided in the click regarding a button.
As always, we strongly recommend that all purchases be paid regarding in full before shipping or delivery regarding products. Any changes to shipping or delivery policies will be clearly indicated after receipt of repayment. In the occasion of a defect in any product, please contact us all right away for a return or replacement. As long since your satisfaction is our most critical, we all will work together with you to make certain that you possess the best electronic products available.